Search Associates

Reporting Pathways That Meet You Where You Are

At Search Associates, we are committed to fostering a respectful, inclusive, and supportive experience for every educator who interacts with us.

To uphold these values, we believe it is important to be transparent about how we receive and address concerns. Our purpose in creating these pathways is to provide a clear, accessible way for educators to share their experience, whether that involves a member school, a general concern, or identity-based harm.

The feedback we receive will be used to improve individual follow-up and resolution, guide organizational learning and growth, and identify areas where we fall short. We will also share what we learn with our community to ensure that the feedback contributes to visible change and accountability. Our goal is to repair relationships and rebuild trust as an organization.

Our Process

Identity-Based Harm

This section is for sharing a concern related to bias, discrimination, or other identity-based harm, whether that involves a member school or Search Associates directly. We take these concerns seriously and want to understand what happened. If your concern is about a specific member school unrelated to identity-based harm, or a general concern about Search Associates, please select the appropriate pathway instead. The steps below explain how to share your concern with us.

How to Report

There are two options for making contact with Search Associates.

  1. 1A

    Option A

    Contact the DCSS Directly

    You may contact our Director of Candidate Services and Standards (DCSS) directly if you feel comfortable doing so.

    Contact DCSS
  2. 1B

    Option B

    Submit a Safe Reporting Form

    If you would prefer not to report directly, you may submit a confidential and anonymous Safe Reporting Form, accessible below.

    Fill out the form
  3. 02

    Outcome Reached

    Search Associates Listens & Responds

    The information received will be reviewed, evaluated, and used to inform improvements to the candidate experience.

    Candidates who complete the Safe Reporting Form and request a follow-up will be contacted by a member of our Leadership Team.

Part of a Larger Commitment.

Reporting a concern is one part of how we work to build a safe, respectful experience for every educator.

Explore our DEI Commitment to learn more about the values behind these practices, or visit our Child Protection page to see how we screen educators and vet schools with the safety of children in international school communities in mind.