Reporting Pathways That Meet You Where You Are
At Search Associates, we are committed to fostering a respectful, inclusive, and supportive experience for every educator who interacts with us.
To uphold these values, we believe it is important to be transparent about how we receive and address concerns. Our purpose in creating these pathways is to provide a clear, accessible way for educators to share their experience, whether that involves a member school, a general concern, or identity-based harm.
The feedback we receive will be used to improve individual follow-up and resolution, guide organizational learning and growth, and identify areas where we fall short. We will also share what we learn with our community to ensure that the feedback contributes to visible change and accountability. Our goal is to repair relationships and rebuild trust as an organization.
Our Process
Member School Concern
If your concern relates to your experience at one of our member schools, the steps below are designed specifically for that situation. We understand that raising a concern about a school can feel difficult, especially when it involves your current workplace or living situation. We want to be clear about what we can do, what we cannot do, and how we will handle what you share with us, so you know what to expect before you take the next step.
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1A
Step One-A
Contact Your Senior Associate
Contact Senior AssociateContact your Senior Associate for guidance and to report your concern to them.
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1B
Step One-B
Contact Our School Coordinator
Contact School CoordinatorIn circumstances where reporting to a Senior Associate feels uncomfortable, candidates are advised to direct the matter to our School Coordinator.
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02
Step Two
If Further Review Is Needed
Where appropriate, the concern may be escalated, in confidence, to the Search Associates Leadership Team for further review.
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03
Outcome Reached
Possible Outcomes
Concern has been addressed:
Information provided will be used for monitoring and tracking recruiting and employment practices at our member schools to ensure alignment with our standards and expectations. No further action is needed.
Further action:
Where appropriate and within the scope of our responsibilities, Search Associates may take intervention measures, provided the candidate has granted explicit permission.
Part of a Larger Commitment.
Reporting a concern is one part of how we work to build a safe, respectful experience for every educator.
Explore our DEI Commitment to learn more about the values behind these practices, or visit our Child Protection page to see how we screen educators and vet schools with the safety of children in international school communities in mind.